Privacy Policy

Last updated: 1 May 2026

1. Introduction

trance-byte ("we", "our", "us") is committed to protecting the privacy of our website visitors, customers, and participants in our educational programmes. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trance-byte.com or use our services.

2. Information We Collect

We may collect information about you in various ways:

• Personal Data: Name, email address, and other contact information you provide when booking a programme or contacting us.
• Child Information: Age and relevant learning needs of children enrolled in our programmes, provided by parents or guardians.
• Usage Data: Information about how you use our website, including pages visited, time spent, and navigation patterns.
• Device Data: Information about your device, browser type, and IP address.

3. How We Use Your Information

We use the information we collect to:

• Process bookings and deliver our educational programmes
• Communicate with you about your bookings and enquiries
• Send progress updates to parents regarding their child's participation
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

• Contract: Processing necessary to fulfil our service agreement with you
• Consent: Where you have given explicit consent for specific processing activities
• Legitimate Interests: To improve our services and communicate relevant information
• Legal Obligation: Where required by law

5. Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers who assist in operating our website and services
• Professional advisers including lawyers and accountants
• Law enforcement or regulatory bodies when required by law

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Programme participation records are retained for six years following the last interaction.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

8. Children's Privacy

Our programmes serve children, but we collect data about minors only through their parents or guardians. We do not knowingly collect personal information directly from children under 16 without parental consent.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Address: 42 Clerkenwell Road, London EC1M 5PS, United Kingdom